Sales Branch Manager – Durban

Exciting opportunity exists within a large manufacturing company for someone who has the ability and experience to monitor and manage the day-to-day sales activities of the branch to ensure achievement of the annual sales budget. Must implement and maintain a sales strategy to achieve the budgeted sales target, whilst monitoring customer service levels, and the efficiency and effectiveness of installation teams.

Desired Experience & Qualification

Sales Management

  • Developing and submitting annual budgets, as well as quarterly forecasts to the Sales and Marketing Director for approval;
  • Monitoring and reporting on monthly progress of actual sales per channel, to budget and forecast for the branch;
  • Creation of a sales strategy for the branch, broken down into channels to market and product ranges including all Group products;
  • Perform constant competitor analysis to determine market trends, pricing and service offered by competitors, as well as new competitors entering, and those exiting the market in the region;
  • Participate in the implementation of price increases during the year;
  • Monitoring of actual monthly margins of product vs budget and forecast;
  • Making appropriate and innovative recommendations to drive the business growth and sustainability;
  • Responsible for the approving of credit notes  and discounts to customers;
  • Manage the sales commission structure for the branch, and to ensure that this structure is aligned to the outcomes of the strategic objectives of the company;
  • Create relationships with key strategic customers and professional bodies from a networking perspective;
  • Effectively manage the branch customer age analysis to ensure payments are being received within the company’s policies.

Branch management

  • Assist in the management of the monthly actual financial operating expenses of the branch against the budget and forecasted numbers;
  • Ensure that all Standard Operating Procedures for the branch are fully complied with;
  • Ensure the safe guard of all the assets in the branch;

 Training Management

  • Co-ordinating and drive the training of the company’s sales staff and installers;

Project Management

  • Providing strategic input into the development of key projects for new product development, which impact on Sales and Director;


  • Ensure the installation teams are adequately resourced to achieve the branches sales strategy;
  • Ensure the installation teams are adequately trained on both current products, as well as new products;
  • Constantly monitor the efficiency of the installation teams and provide feedback to the Sales  and Marketing Director thereon.

Customer Service

  • Reviewing and analyse monthly statistics on customer support levels and provide feedback to the Sales and Marketing Director thereon;
  • Implement corrective action plans to immediately address any issues arising out of the above analysis of customer support levels


  • Provide weekly and monthly reports to the Sales and Marketing Director on the actual sales, per channel and per product for the month compared to the budget and forecast numbers;
  • Provide monthly reports to the Sales and Marketing Director on the margin per channel and per product.

 Department Management

  • Management of employees;
  • Coach and mentor direct reports to ensure personal development of team members;
  • Ensure staff development so that the required expertise and skills are maintained;
  • Ensure effective leave and absentee management;
  • Investigate and resolve performance issues timeously;
  • Foster a culture of teamwork and understanding;
  • Ensure the team understand and protect the confidentiality of information;

Duties & Responsibilities

  • At least 5 years relevant experience as a senior sales manager;
  • Degree/Diploma in Sales or a similar relevant industry qualification and experience
  • Strong ability to organize effectively, delegate responsibility, problem solve and communicate clearly

Skills and Competencies

  • Must be able to work under pressure and meet deadlines
  • Excellent report writing and presentation skills
  • Strong business acumen
  • Excellent assertiveness skills
  • Taking initiative, efficiency orientation and adherence to standards
  • Team building and leadership skills to drive and motivate performance through effective coaching skills
  • Excellent negotiation skills
  • Exceptional communicator with the ability to build relationships
  • Self-starter who works un-supervised and manages own time an activities

Package & Remuneration

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